International Customers
Thank you for your interest in Axcis products.
This page provides information for international customers who are considering purchasing from us.
For International Wholesale Customers
Depending on your order volume and business requirements, please select the appropriate purchasing
method below.
1. Ordering via Super Delivery (Recommended for Small Orders & Samples)
If you would like to purchase a small quantity or order samples, we recommend placing your order through
Super Delivery – Wholesale E-Marketplace.
Check out our products on Super Delivery
Get your Super Delivery International account here
＊Wondering about the difference between Super Delivery International and the Japanese version?
Here’s what you need to know
2. Direct Wholesale Orders (Bulk Order)
If you are interested in placing a direct wholesale order, please complete the Google Form below with
the product names and quantities you require. We will confirm current stock availability and provide
a quotation accordingly.
Customers must hold an account with an international courier (e.g., UPS, FedEx, DHL) and arrange pickup within Japan.
Goods will be collected from our designated warehouse, and all shipping arrangements,
transportation fees, duties, taxes, and insurance (if applicable) shall be the customer’s responsibility.
Q&A / Contact Information
AWe accept JPY or USD via TT (bank transfer).
Shipment will be arranged after full payment has been confirmed.
ASuper Delivery is a Japan-based B2B wholesale online marketplace connecting manufacturers
and brands with verified retail buyers worldwide. For supported countries, registered businesses
can purchase products directly through the platform, often from 1 piece, with pricing, payment,
and shipping handled online.
AIf your country is supported, we recommend ordering via Super Delivery.
For large-volume orders,
please contact us directly by email.
AYes. If you need PDF catalog, please download it here.
ANo. We do not provide samples for international B2B transactions.
For small-quantity purchases,
please use Super Delivery where available.
A•In-stock items: within 30 days after payment confirmation.
•Out-of-stock items: lead time varies; details will be provided upon inquiry.
A•Super Delivery: No MOQ, order from 1 piece
•Direct wholesale orders: Minimum order value applies
AWe currently have a distributor in Vietnam. Please check our stockists here.
Super Delivery is also available in selected countries.
AInternational orders are currently available for business customers only.
For any inquiries, please contact:
Global Customer Support
Line / WhatsApp / WeChat (JP): +81 80 2895 6364
Email: thi@axcis-inc.com
For International Retail Customers
We have introduced Buyee on this site so that overseas customers can also purchase our products.
【About Buyee】
Buyee is an overseas purchasing support service provided by tenso Co., Ltd.
tenso Co., Ltd. offers a proxy purchasing service that purchases Japanese products and ships them overseas on behalf of customers living outside Japan or customers who wish to send products abroad.
By using Buyee, customers can easily purchase Japanese products without worrying about language barriers, payment methods, or international shipping procedures.Please use Buyee after agreeing to the Buyee Terms of Service.
【Inquiries】
For inquiries regarding Buyee services, as well as questions about our products such as product specifications, pricing, or delivery status after purchase, please contact Buyee directly. Please note that this site is unable to provide support for such inquiries.
【Notes on Use】
This site uses Buyee's international shipping service.Please note that we are not responsible for any issues, damages, or losses arising from the use of Buyee services.
【Shipping Fees】
In addition to the product price, other fees such as international shipping charges may apply. For details regarding costs associated with purchases, please refer to the Buyee website.
International Shipping Methods
【Product Shipping】
Products purchased through Buyee are first shipped from our store to Buyee's warehouse, and then forwarded from Buyee's warehouse to the overseas address specified by the customer. As a result, delivery may take longer compared to domestic shipping.
Shipping methods, delivery times, and shipping costs vary depending on the destination country and current shipping conditions. Please refer to the Buyee website for details.
【Payment Methods】
Customers may choose from the payment methods provided by Buyee. Please refer to the Buyee website for further details.
【Returns, Exchanges, and Cancellations】
In accordance with Buyee's Terms of Service, we cannot accept returns, exchanges, or cancellations after an order has been placed.Please also note that changes to order details cannot be accepted after purchase. If a product defect is discovered before shipment and a replacement cannot be provided, the order may be canceled through tenso Co., Ltd. on the customer’s behalf.
Shipment will be arranged after full payment has been confirmed.
and brands with verified retail buyers worldwide. For supported countries, registered businesses
can purchase products directly through the platform, often from 1 piece, with pricing, payment,
and shipping handled online.
please contact us directly by email.
please use Super Delivery where available.
•Out-of-stock items: lead time varies; details will be provided upon inquiry.
•Direct wholesale orders: Minimum order value applies
Super Delivery is also available in selected countries.
For any inquiries, please contact:
Global Customer Support
Line / WhatsApp / WeChat (JP): +81 80 2895 6364
Email: thi@axcis-inc.com
For International Retail Customers
We have introduced Buyee on this site so that overseas customers can also purchase our products.
【About Buyee】
Buyee is an overseas purchasing support service provided by tenso Co., Ltd. tenso Co., Ltd. offers a proxy purchasing service that purchases Japanese products and ships them overseas on behalf of customers living outside Japan or customers who wish to send products abroad.
By using Buyee, customers can easily purchase Japanese products without worrying about language barriers, payment methods, or international shipping procedures.Please use Buyee after agreeing to the Buyee Terms of Service.
【Inquiries】
For inquiries regarding Buyee services, as well as questions about our products such as product specifications, pricing, or delivery status after purchase, please contact Buyee directly. Please note that this site is unable to provide support for such inquiries.
【Notes on Use】
This site uses Buyee's international shipping service.Please note that we are not responsible for any issues, damages, or losses arising from the use of Buyee services.
【Shipping Fees】
In addition to the product price, other fees such as international shipping charges may apply. For details regarding costs associated with purchases, please refer to the Buyee website.
International Shipping Methods
【Product Shipping】
Products purchased through Buyee are first shipped from our store to Buyee's warehouse, and then forwarded from Buyee's warehouse to the overseas address specified by the customer. As a result, delivery may take longer compared to domestic shipping.
Shipping methods, delivery times, and shipping costs vary depending on the destination country and current shipping conditions. Please refer to the Buyee website for details.
【Payment Methods】
Customers may choose from the payment methods provided by Buyee. Please refer to the Buyee website for further details.
【Returns, Exchanges, and Cancellations】
In accordance with Buyee's Terms of Service, we cannot accept returns, exchanges, or cancellations after an order has been placed.Please also note that changes to order details cannot be accepted after purchase. If a product defect is discovered before shipment and a replacement cannot be provided, the order may be canceled through tenso Co., Ltd. on the customer’s behalf.
